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Description of item
Regarding delivery
Returns/Exchanges
The Wren, designed by London's Tom's Studio , is an environmentally friendly writing pen that can be used over and over again by replacing the refills and tips. It won the Writing Instrument of the Year award at the 2025 Stationery Awards (London).
The pen tip is made in Japan and provides a writing experience similar to that of a rollerball or ballpoint pen, so you don't have to worry about bleeding or uneven lines. By applying a little pressure, you can also achieve a line variation of approximately 0.3 to 0.5 mm.
For information on how to use Wren, please visit Tom's Studio's dedicated website.
The Wren - How To
https://tomsstudio.com/en-jp/pages/wren-faqs
- Size: 80mm (with cap), pen barrel diameter: 13mm
・Recommended ink: Fountain pen ink (glitter not allowed)
Contents: 1 The Wren - Black, ink reservoir, nib, 1 Sample Midnight Ink (3ml) Country of manufacture: UK
We charge 800 yen for each delivery (Hokkaido/Kyushu 1,200 yen, Chugoku/Shikoku 1,000 yen, Okinawa 1,500 yen).
*Shipping fee is free if the total amount of ordered items is 8,800 yen or more. (Except International Shipping)
Return deadline/conditions
We will accept returns within 7 days from the date of delivery of the product.
Please note that after this time, we will no longer be able to accept requests for returns or exchanges.
We also accept returns depending on the customer's convenience. (Only in the following cases)
- Excludes unopened/unused products, personal orders/sale products - Please contact us by email within 5 days after receiving the product.
Return shipping fee
Please note that in the case of a return due to the customer's convenience, the transfer fee and shipping fee will be borne by the customer.
We will pay for replacement of defective products and replacement of incorrectly delivered products.
defective product
We make every effort to ensure the quality of our products, but in the unlikely event that the product is damaged or soiled, or if it is different from the product you ordered, please contact us within 7 days of receiving the product. We will issue a refund or exchange as soon as possible. If you wish to return an item, please be sure to contact us via email in advance.
Contact: support@papertree.jp
Please note that we will not be able to accept requests for returns or exchanges after 7 days after receiving the product.
