Display regarding Specified Commercial Transactions Law

shop's name
Social stationery specialty store Paper Tree
1-4-7 Kudankita, Chiyoda-ku, Tokyo 102-0073 Kisuke Kudankita Building 1F
telephone number
FAX number
email address
home page
Products handled
Calligraphy supplies, greeting cards, stationery, ink, sealing stamps, ribbons, wedding stationery, custom stationery, Japanese paper products, school
no need
Sales quantity
Products are limited to stock. If the item you ordered is out of stock, we will contact you by phone or email.
Necessary charges other than product price
Shipping charges and bank transfer fees are to be borne by the customer. All consumption taxes are included and displayed in the product price (tax-included price).
Application expiration date
Please pay within 7 days after placing your order. If payment is not confirmed within 7 days of placing your order, your order will be cancelled.
Delivery time
Products that are in stock will be shipped within 2 business days from the date of order or payment (excluding Saturdays, Sundays, and holidays).

Regarding returns and defective products

Return deadline/conditions: Returns must be made within 7 days from the date of delivery of the product.
Please note that after this time, we will no longer be able to accept requests for returns or exchanges.

We also accept returns depending on the customer's convenience. (Only in the following cases)
・Unopened/unused product
・Excluding personal orders/sale items
・Please contact us by email within 5 days after receiving the product.
Return shipping fee Please note that the transfer fee and shipping fee will be borne by the customer in the case of a return due to the customer's convenience.

We will pay for replacement of defective products and replacement of incorrectly delivered products.
Defective products We make every effort to ensure the quality of our products, but in the unlikely event that the product is damaged, soiled, or different from the product you ordered, please contact us within 7 days of receiving the product. We will issue a refund or exchange as soon as possible. If you wish to return an item, please be sure to contact us via email in advance.
Contact: support@papertree.jp

Please note that we will not be able to accept requests for returns or exchanges after 7 days after receiving the product.

About payment methods

Payment methods can be chosen from various credit cards, Shop Pay, Amazon Pay, Pay Pal, PayPay, convenience store payment, and bank transfer.
Payment deadline: Upon delivery of the product (for bank transfer/convenience store payment: within 6 days including the order date)