FAQ

1. Select your products and add them to your cart

Select the product you like and press the "Add to Cart" button.

2. Proceed to checkout

Please confirm the product and price on the shopping cart screen and press the "Proceed to checkout" button.

3. Enter your buyer information

Please enter the information required for shopping, such as your name, address, phone number, and email address.
Our cart is secure because your personal information is encrypted using SSL.

4. Choose your payment method

Select your preferred payment method and press the "Next" button.

5. Check your order

Please check your order details. If there are no mistakes, please press the "Proceed to checkout" button.
Your order is complete! Thank you!

6. Payment Methods

You can choose from various credit cards, Shop Pay, Amazon Pay, PayPal, PayPay, convenience store payments, and bank transfers.

7. Shipping Fees

●For domestic shipping (Yamato Transport Takkyubin), we charge 800 yen per delivery (1,200 yen for Hokkaido and Kyushu, 1,000 yen for Chugoku and Shikoku, 1,500 yen for Okinawa).

*If the total amount of your order is 8,800 yen or more, shipping is free (except international shipping).

For international shipping, we use FedEx except for some products. Shipping costs are the responsibility of the customer.
In addition, products are shipped DDU (Delivered Duty Unpaid: conditions under which customs duties and import consumption taxes are not paid). If customs duties or taxes are incurred, they will be borne by the customer. Please note this in advance.

8. Issuance of receipts

You can download and print the receipt as a PDF from the order completion screen or order history screen.