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Product Description
About shipping
Returns & Exchanges
*If you would like gift wrapping, please write "Gift wrapping requested" in the notes section.
Fukuro Tokyo introduces the world of Japanese paper products and calligraphy, which have been passed down in Japan for over 1,000 years.
Muku is an organic aroma brand that creates new value from resources that would otherwise be discarded and are grown in Japan's rich soil.
This Japanese fragrance is made from 100% natural essential oils and was born from a shared desire to convey the power of Japanese plants and trees, and to recycle what would otherwise be wasted and propose new scents.
"Kan" is a sacred fragrance that clears the mind and was created with the concept of "returning to yourself."
Please spray into the space.
[KEY ESSENCE]
Hiba, Japanese pepper, frankincense, etc.
※Please note※
Store away from direct sunlight, high temperatures, low temperatures and humidity.
Please be aware that firearms are strictly prohibited.
・Capacity: 30ml
Ingredients: Essential oils (hiba, sansho, frankincense, etc.), plant-based fermented ethanol, distilled water. Country of origin: Japan.
For Domestic Shipments
We ship via Yamato Transport's Takkyubin service. A shipping fee of 800 yen (Hokkaido/Kyushu: 1,200 yen, Chugoku/Shikoku: 1,000 yen, Okinawa: 1,500 yen) will be charged per shipment.
*Shipping is free for orders totaling 8,800 yen or more.
For International Shipments
We ship via FedEx, excluding some products. Shipping costs are borne by the customer.
*Products are shipped DDU (Delivered Duty Unpaid). Please be aware that customers are responsible for any customs duties or taxes incurred.
Returns Deadline and Conditions
Returns are accepted within 7 days of the product arrival date.
After this period, we will not be able to accept requests for returns or exchanges, so please be aware of this.
We also accept returns due to customer convenience (only in the following cases):
・Unopened and unused products
・Excluding personal orders/sale items
・Please contact us by email within 5 days of product arrival.
Return Shipping Costs
Please note that for returns due to customer convenience, the bank transfer fees and shipping costs will be borne by the customer.
For exchanges of defective products or incorrect deliveries, the cost will be borne by our company.
Defective Products
While we take every precaution to ensure the quality of our products, in the event that a product is damaged or soiled, or if it is different from the product ordered, please contact us within 7 days of product arrival. We will promptly issue a refund or exchange. When returning a product, we kindly request that you contact us by email in advance.
Contact: support@papertree.jp
Please note that after 7 days from the product arrival date, we will not be able to accept requests for returns or exchanges.
