DEAR FACTORY PAPER TREE ORIGINAL
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Description of item
Regarding delivery
Returns/Exchanges
This envelope fits an L-size card from "DEAR FACTORY," a paper brand specializing in handmade Japanese cotton paper and letterpress printing.
Hydrangia Blue is a custom color for Paper Tree.
*This product contains 5 envelopes.
(Note for calligraphy use)
Due to the handmade nature of this product, bleeding may occasionally occur.
Spraying with hairspray and letting it dry to create a coating can enhance bleed resistance.
Using waterproof inks or acrylic gouache can also be effective.
*As this is a handmade product, there may be individual differences in size and thickness, and manufacturing processes may result in
small inclusions and uneven dyeing.
*There may be slight color differences between production lots.
*Not all nibs will glide smoothly.
・Size: Approx. 135mm x 185mm
・Quantity: 5 sheets
・Country of Manufacture: Japan
We charge 800 yen for each delivery (Hokkaido/Kyushu 1,200 yen, Chugoku/Shikoku 1,000 yen, Okinawa 1,500 yen).
*Shipping fee is free if the total amount of ordered items is 8,800 yen or more. (Except International Shipping)
Return deadline/conditions
We will accept returns within 7 days from the date of delivery of the product.
Please note that after this time, we will no longer be able to accept requests for returns or exchanges.
We also accept returns depending on the customer's convenience. (Only in the following cases)
- Excludes unopened/unused products, personal orders/sale products - Please contact us by email within 5 days after receiving the product.
Return shipping fee
Please note that in the case of a return due to the customer's convenience, the transfer fee and shipping fee will be borne by the customer.
We will pay for replacement of defective products and replacement of incorrectly delivered products.
defective product
We make every effort to ensure the quality of our products, but in the unlikely event that the product is damaged or soiled, or if it is different from the product you ordered, please contact us within 7 days of receiving the product. We will issue a refund or exchange as soon as possible. If you wish to return an item, please be sure to contact us via email in advance.
Contact: support@papertree.jp
Please note that we will not be able to accept requests for returns or exchanges after 7 days after receiving the product.
