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Product Description
About shipping
Returns & Exchanges
These are user-friendly postcard-sized cards from "HAZE Cotton Paper" (formerly DEAR FACTORY), a paper brand specializing in Japanese handmade cotton paper and letterpress printing.
The cards are finished slightly larger than the stated size, featuring a fringe around the edges.
*This is a 5-sheet pack.
The fluttering, delicate edge is known as a "deckle edge," reminiscent of feathers or lace.
In Japan, these are called "kami no mimi" (paper ears) and are cherished as a unique characteristic of handmade paper.
HAZE Cotton Paper cards intentionally feature a more pronounced deckle edge, which we call "fringe."
Delicate yet impactful, this fringe allows you to enjoy the paper itself as a decoration.
(Note for calligraphy use)
As this is a handmade product, ink bleeding may occur in rare cases.
Spraying the paper with hairspray and letting it dry can provide a coating that helps prevent bleeding.
Using waterproof ink, acrylic gouache, or other appropriate art materials is also effective.
*Due to the handmade nature of these products, there may be variations in size and thickness, as well as minor dust inclusions or uneven coloring from the manufacturing process.
*There may be slight color differences between lots.
*This does not guarantee that all nibs will glide without snagging.
・Size: Approx. 100mm x 148mm
・Quantity: 5 sheets
・Country of origin: Japan
For Domestic Shipments
We ship via Yamato Transport's Takkyubin service. A shipping fee of 800 yen (Hokkaido/Kyushu: 1,200 yen, Chugoku/Shikoku: 1,000 yen, Okinawa: 1,500 yen) will be charged per shipment.
*Shipping is free for orders totaling 8,800 yen or more.
For International Shipments
We ship via FedEx, excluding some products. Shipping costs are borne by the customer.
*Products are shipped DDU (Delivered Duty Unpaid). Please be aware that customers are responsible for any customs duties or taxes incurred.
Returns Deadline and Conditions
Returns are accepted within 7 days of the product arrival date.
After this period, we will not be able to accept requests for returns or exchanges, so please be aware of this.
We also accept returns due to customer convenience (only in the following cases):
・Unopened and unused products
・Excluding personal orders/sale items
・Please contact us by email within 5 days of product arrival.
Return Shipping Costs
Please note that for returns due to customer convenience, the bank transfer fees and shipping costs will be borne by the customer.
For exchanges of defective products or incorrect deliveries, the cost will be borne by our company.
Defective Products
While we take every precaution to ensure the quality of our products, in the event that a product is damaged or soiled, or if it is different from the product ordered, please contact us within 7 days of product arrival. We will promptly issue a refund or exchange. When returning a product, we kindly request that you contact us by email in advance.
Contact: support@papertree.jp
Please note that after 7 days from the product arrival date, we will not be able to accept requests for returns or exchanges.
