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Description of item
Regarding delivery
Returns/Exchanges
The Lumos Pro Single is designed by "Tom's Studio" in London.
It's a new eco-friendly pen that allows you to fill the reservoir with fountain pen ink (no shimmer ink) and customize it with your favorite nib.
The Lumos Pro Single can store one type of ink and one nib.
The ink reservoir and nibs can be washed with water and replaced with different inks.
For instructions on how to use Lumos, please check Tom's Studio's dedicated website.
●The Lumos - How To
https://tomsstudio.com/en-jp/pages/lumos-faqs
●Included Tips
Fineliner Tips: 0.1mm, 0.2mm, 0.3mm, 0.5mm, 0.8mm, 1.0mm
Felt Tips: Brush, Chisel, Bullet
Writing Tips: 0.3mm, 0.5mm
・Size: 155mm (with cap), Pen barrel diameter: 10mm
・Recommended ink: Fountain pen ink (no shimmer ink)
・Contents: 1 Lumos Pro Single - Ivy, ink reservoir, 11 nibs, 1 Sample Deep Black Ink (3ml)
・Country of manufacture: UK
We charge 800 yen for each delivery (Hokkaido/Kyushu 1,200 yen, Chugoku/Shikoku 1,000 yen, Okinawa 1,500 yen).
*Shipping fee is free if the total amount of ordered items is 8,800 yen or more. (Except International Shipping)
Return deadline/conditions
We will accept returns within 7 days from the date of delivery of the product.
Please note that after this time, we will no longer be able to accept requests for returns or exchanges.
We also accept returns depending on the customer's convenience. (Only in the following cases)
- Excludes unopened/unused products, personal orders/sale products - Please contact us by email within 5 days after receiving the product.
Return shipping fee
Please note that in the case of a return due to the customer's convenience, the transfer fee and shipping fee will be borne by the customer.
We will pay for replacement of defective products and replacement of incorrectly delivered products.
defective product
We make every effort to ensure the quality of our products, but in the unlikely event that the product is damaged or soiled, or if it is different from the product you ordered, please contact us within 7 days of receiving the product. We will issue a refund or exchange as soon as possible. If you wish to return an item, please be sure to contact us via email in advance.
Contact: support@papertree.jp
Please note that we will not be able to accept requests for returns or exchanges after 7 days after receiving the product.
